Frequently Asked Questions

    You do not need to be home to receive your delivery however please ensure that you have a cool secure place for our drivers to leave the box as we cannot take responsibility after it has been dropped off. You can also add delivery instructions to your account.

    Rest assured our boxes contain a large ice pack to keep your meals cold and fresh. The boxes are thermally stable for 4-8 hours outside (dependent on the air temperature).

    Yes we do! Chefgood successfully deliver approximately 20% of our meals to apartment buildings each week. If you live in a gated complex or high rise building, please leave delivery notes with instructions on how to enter the complex, such as a code or buzzer or if it is okay to leave your order at the reception or front gate. If your delivery is due overnight, please make sure there is somewhere safe for our drivers to leave your box. We won’t buzz your apartment or call to disturb you while you’re sleeping.