Frequently Asked Questions

    To make your menu selections please follow the steps below.

    1. Select your meal plan
    2. Use the ‘SWAP’ buttons on the meals to make menu selections
    3. Click ‘Add to cart’ button to proceed to checkout

    You can make any menu changes before our cut off time (Wednesday 11:30pm VIC time).

    You sure can! Just remember to login to your account and stop/pause your subscription before the next weeks cut off (Wednesday 11:30pm VIC time).

    Chefgood operate as a friendly subscription service which means you can stop and pause your deliveries. To pause your active subscription, follow the steps below.

    1. Log in into your Customer Dashboard.
    2. Click ‘Manage Subscriptions’,
    3. Choose to either ‘Cancel Item’ or ‘Pause ‘Item Till’
    4. You will then receive a confirmation email.

    Please remember to stop/pause your subscription before cut off (Wednesday 11:30pm VIC time, the week prior to delivery).

    Rest assured our boxes contain a large ice pack to keep your meals cold and fresh. The boxes are thermally stable for 4-8 hours outside (dependent on the air temperature).